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In the unlikely event of a problem with your intruder alarm or fire alarm system in between the annual service, one of our maintenance engineers will be with you in under 4 hours to get your system working again.

Rapid response 
We appreciate that if you have a fault with your security or intruder alarm system that you want a fast and efficient response. At Security Group we will promise to get one of our engineers out to your property in under four hours. They will assess the situation and where possible repair the fault on site.  In many cases your system may have a problem due to a flat battery, which is why we always recommend annual maintenance so you can replace a battery rather than waiting for it to fail. 

Quality products 
We only work with recognised suppliers of monitors, alarm control panels and security cameras thereby minimising the chance of faulty equipment. However in the rare instance that your system may malfunction, our qualified alarm engineer can make an on site repair. Sometimes they need to replace certain equipment if it cannot be repaired on site, should this happen our engineer will ensure that he does not compromise your system and leaves it functioning.

If you experience a fault on your system 

Call us 0117 914 1180 - we are available 24/7.

“Friendly, efficient and always on call, Security Group help to give us peace of mind.”

Richard Staite - Shiner

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We’ve been putting our passion into high quality security systems for more than 20 years.

2530 Aztec West, Ground Floor, Aztec West, Almondsbury, BS32 4AW

We offer a wide range of solutions to protect you and your premises, whether you are there or not - including intruder and fire alarms, CCTV systems and 24-hour monitoring, for added peace of mind. 


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