Our loyal customers at Security Group may have noticed a new voice at the end of the telephone when calling about intruder or fire alarm issues or receiving calls to book service visits. This will be our newest recruit Natasha Hayes who joined us in September.
Thanks to her training from experienced Business Support Co-ordinator, Angela Price, and other colleagues, Business Administrator, Natasha, is already a vital member of the customer service and back-office support team. By assisting Angela, Natasha will be continuing our high standard of customer service and ensuring our office support is functioning effectively.
Previously Natasha has had experience of working in a bar in Hampshire, where she grew up, and then she worked for many years for Moorepay, a well-established payroll bureau. She started in the control department and progressed across to the data and operations centre. This allowed Natasha to improve her computer skills and learn, a small but useful amount of knowledge, about DOS and binary coding.
Natasha went on to work for a sales organisation as Specialist Support Administrator for the national new business sales team.
Natasha is well-travelled having been to Canada and parts of the USA travelling around by bus, boat and plane for six months. She went as far north as Skagway in Alaska and Whitehorse the capital of the Yukon, part of the Northern Territories in Canada. During her travels she enjoyed white water rafting, bungee jumping and sky diving.
She has also been to Sri Lanka, doing voluntary animal conservation work and studied environmental management in New Zealand where she was lucky enough to see some incredible scenery and the scarring left in the landscapes by earthquakes over the course of time.
Since our acquisition, by Worcestershire-based Ecl-ips in August 2020, we have improved our intruder alarm offering by specialising in systems from HKC and Orisec. We have also enhanced our CCTV and access control capability so we are able to provide even more comprehensive security solutions.
More recently, we have also expanded our product range by offering HALO smart sensors for vape detection and Density Fog Generators to provide active protection of properties. We also now offer real-time monitoring solutions for server rooms and small IT spaces.
We take pride in providing good support to our customers and continued help where required to ensure systems are maintained. Natasha’s appointment has helped us to continue to do this.
Security Group always strives to ensure we have the right staff to support customers and meet our business needs. If you are an experienced field engineer with expertise in security systems like CCTV, intruder alarms and access control we would be interested in hearing from you. We would also be interested in applications from business development professionals with security system experience to grow the business in Bristol and across south-west England.