We’d love your feedback

“I have been with Security Group for so many years I can’t remember but have always had a first rate service from them. A simple phone call to them and an engineer would soon be here to sort out what ever problem I might have. Problems have been very few because I had the annual maintenance agreement which gave me the security I needed.”

J Smyth – Homeowner, Bristol

“Thank you for your help in resolving the problem with the alarm Angela. Please pass on our grateful thanks to Dave for his commitment and the very competent way he carried out his work. Thank you once again for your fast response.”

Keith Smith – Nailsea, Somerset

“Exceptional service! The team at Security Group are just excellent. We have recently had a new alarm system installed and the process was seamless. From the planning and communication side to the installation itself, we couldn’t fault any part. The install was neat and thorough. I could not recommend this company more highly.“

S Ross – Homeowner, Bristol

“The engineer as always, is very polite, professional and has a good sense of humour. Always a pleasure to have him visit us. Please pass on our compliments.”

James – Yate Windows Ltd

“Just wanted to note what an excellent engineer you seem to have. He was prompt, efficient, thorough, polite and as far as I can tell he did a fine job.”

R Bingham – Somerset

“I have been a customer of Security Group for over twenty years. They have never let me down and continue to deliver. I reported a problem with my system which they attended to quickly . Their engineer, Seb, was a credit to the company.“

I Poole – Homeowner, Winscombe, Somerset,

“I really appreciate the fact that your company offers such an efficient, helpful, friendly service.  Thank you.”

Homeowner, Keynsham, Somerset

“Good, efficient job done today when installing our Intruder Alarm system”

G Price – Homeowner, Bristol

“Our annual intruder alarm services are carried out by knowledgeable and helpful engineers. Recommended”

Residential customer, Bath

Commenting on an engineer maintenance visit: “I was pleased to meet him and he kept us informed about the exact timing of his visit which was appreciated. He was very helpful in answering questions in a straightforward and comprehensible way.”

Homeowner, Yeovil, Somerset

“Always helpful & efficient“

Philippa Green – Commercial customer, Bath

“Security Group have recently upgraded our alarm system to include a more modern keypad and sensors. Their engineers were well prepared for what needed to be done and carried out the work with the minimum of fuss.”

Paul Hadow – Homeowner, Yeovil, Somerset

“We encountered a challenge with our alarms on an evening in May due to a power failure.  We called the emergency line and an engineer answered immediately despite it being 10.30 pm. Steve the engineer on call was so so helpful and professional and worked with us until 2am to resolve the matter. Steve was patient and could not have been more helpful.  Excellent service.  Thank you Security Group .. a very reassuring service indeed.”

S Ross – MD Sounds Commercial, Bristol

“Seb arrived on time, on the scheduled day, with all the equipment needed to do the job. He took care with the installation, consulted us about the siting, timing, codes etc and left only when he was sure that we knew how to work the new alarm.”

S Gimber – Homeowner Bristol

“After a personal attack alarm was accidently triggered we were unable to reset our alarm. The time was 2230 on a Wednesday evening. …After liaising with the police who were with us in literally minutes I was left with what was usually the dreaded task of contacting the alarm call out engineer. Dreaded as on previous occasions it could and would take numerous hours to finally make contact. .. I was delighted that within 30 minutes I was heading back home with our premises fully alarmed and insured.“

Kieran Murphy – Group Ops Director, Sounds Commercial, Bristol

“Once again great service from Security Group”

The Family Practice, Bristol

“Great Service! Friendly, helpful and professional, thank you“

H Wilson – Homeowner, Bristol

“Great job by Seb. Very pleased”

Homeowner – Somerset

“Reliable team who take the trouble to make sure your understand the system. Very reassuring”

Homeowner