Burglar & Intruder Alarms
for Commercial and Residential Premises
Intruder alarms help deter burglaries – research found a visible alarm system
discouraged 60% of potential intruders from attempting a break-in.
Feel safe and secure
If you live in Bristol, south-west England or south Wales and are concerned about the risk of a break-in, or want to deter burglars, we can help you. We are security experts that can spend time to design a bespoke burglar alarm system that will make you feel safer and keep your commercial property or home more secure.
Protecting your property for the long term
Each burglar alarm system we install meets the highest standards and SSAIB requirements.
Furthermore, all our engineers are fully trained and have been security screened and police vetted.
As well as deterring burglars from breaking into your property, our intruder alarm systems can also protect your property from fire. We can link smoke, heat and carbon monoxide detectors to the intruder alarm.
External detection for added security
Adding external detection to a property can notify of an intruder before they gain access and also prevent the theft of vehicles, deliveries of goods left outside, fuel and tools from work vans.
We can offer the latest detectors that can protect your property’s perimeter.
Easy to use on your mobile device, at home or at work
Our burglar alarm systems are very easy to use and our engineers will provide you with training once they are installed.
You can opt for a traditional manual keypad option where you enter your personal number codes. Alternatively, you can choose a key fob option, which has an added security benefit since any lost key fobs can be deleted from the panel.
Mobile apps can arm and disarm your system but also provide the ability to control third-party devices and check current alarm status from your phone or tablet wherever you are, you just need to have a connection to the internet.
Alarm Notifications
Break-in, fire, flood etc
Elderly Care
Reassurance that elderly or other vulnerable relatives are safe and well
Set & Unset
Control your system remotely
Remotely Control
Garage doors, gates, CCTV, lights etc
Always Alert 24/7
Using the mobile app self-monitoring will provide you with push alerts but if you want a guaranteed response you should also choose to use an Alarm Receiving Centre (ARC).
Our standards compliant ARC can alert you should they lose connectivity to your alarm system and if required advise you to call an engineer.
Monitoring warns of intruder activity when you are away from your house. Police response is available via a unique reference number (URN). This allows you to take the requisite action and become proactive.
A complete security system – That’s smart
Control Panel
The command centre of your system with versions to secure every property from residential to large commercial.
Keypads
Enter your personal access code onto any one of an extensive range of keypads. A choice of finish to suit any interior.
Smart App
A range of iOS and Android Apps giving secure access to control panels. Allows you to remotely set/unset your alarm system.
Motion Detectors
Highly accurate detection performance with no compromise to false alarms. Multi-height optics allow mounting anywhere between 1.8m and 3.1m.
External Bell
Once your system is installed you will have a bell box fitted to the outside of your property making this a visual presence that you have protected your home.
Contact Sensor
Outstanding perimeter detection in a sleek and easy to install housing. The proprietary digital signal processing ensures the ultimate balance between detection performance and false alarm immunity.
Prox Tags
Preset the discreet, compact tag to any of our keypads or NFC Reader to simply and easily set and unset your system using NFC technology.
Control 4
Control panels can now integrate with home automation systems. Integrate Orisec Panels with Control 4 Systems*, Arm / Disarm, PA / Fire, Zone Change Notifications, Programmable Triggers (Lighting, Heating etc)RS232 Interface Lead Available
Keyfobs
Two and four button keyfobs with exceptional battery life. Alllows you to remotely set/unset your alarm system. Can also be used to open and close garage doors/gates, trigger panic alarms, switch lights on and off and more.
Accelerometer
Detects if an object is moved using 2 way wireless communications, its only 25mm wide, always awake using frequency hopping technology.
Trusted and certified
Why you can trust us to install your alarms
We are certified by the Security Systems and Alarms Inspection Board (SSAIB) under their Electronic Security Systems Scheme. Their assessment covers the financial stability and operational adequacy of our business giving you confidence in us.
SSAIB certification means we can demonstrate compliance with NPCC policies on police response to security system activations. This enables us to obtain unique reference numbers (URNs) for our alarm systems and therefore when a confirmed alarm is triggered a police response is requested.
The assessment by the SSAIB to achieve certification ensures that our business processes comply with relevant standards and codes of practice. This assessment includes a review of our site installations. We also have to demonstrate that we have the appropriate knowledge and skill to install and service intruder alarms.
“Our annual intruder alarm services are carried out by knowledgeable and helpful engineers. Recommended”
Residential customer, Bath
“I really appreciate the fact that your company offers such an efficient, helpful, friendly service. Thank you.”
Customer, Bristol
“I …have always had a first rate service from them. A simple phone call to them and an engineer would soon be here to sort out what ever problem I might have. Problems have been very few because I had the annual maintenance agreement which gave me the security I needed.”
Jennifer Smyth – Bristol
“The team at Security Group are just excellent. We have recently had a new alarm system installed and the process was seamless. From the planning and communication side to the installation itself, we couldn’t fault any part.”
Homeowner – Bristol
“Security Group recently upgraded our alarm system. Their engineers were well prepared for what needed to be done and carried out the work with the minimum of fuss.”
P Hadow – Homeowner, Yeovil, Somerset
Commenting on Seb’s engineer visit: “I was pleased to meet him and he kept us informed about the exact timing of his visit which was appreciated. He was very helpful in answering questions in a straightforward and comprehensible way.”
Homeowner – Somerset
“Thank you for your help in resolving the problem with the alarm Angela. Please pass on our grateful thanks to Dave for his commitment and the very competent way he carried out his work. Thank you once again for your fast response.”
Keith Smith – Nailsea, Somerset
“Steve, the engineer on call, was so helpful and professional and worked with us until 2am to resolve the matter. Steve was patient and could not have been more helpful. Excellent service.”
S Ross – MD Sounds Commercial, Bristol
“Seb arrived on time, on the scheduled day, with all the equipment needed to do the job. He took care with the installation, consulted us about the siting, timing, codes etc and left only when he was sure that we knew how to work the new alarm”
S. Gimber – Homeowner, Bristol
Installing the right Intruder Alarm System for you
Before we install an intruder alarm, our security expert will visit your premises to assess and review your requirements, as each security system is unique. During the site survey we will discuss every aspect of your property, contents and insurance requirements to enable us to provide you with a burglar alarm system that will keep your property safe.
In most cases your insurance is reduced once a standards compliant and certificated alarm system has been fitted.
Burglar alarms are categorised into 4 different grades, based on their levels of performance (such as functionality, reliability and durability) and the risk level of your property or business. We fit grade 2 and and grade 3 level alarms.
- Grade 2 systems offer a good level of security for most residential properties and and lower risk small commercial properties. This level will protect against burglars who have some knowledge of the alarm system and property. It protects multiple entry points.
- Grade 3 systems are designed to combat burglars and attackers with advanced knowledge of the alarm system and have tools and equipment (including portal electronic devices). The system is comprehensive and protects all potential entry points of a building. High risk homes and lots of commercial properties fall into this category.
As part of the system we would always recommend that you have a bell box fitted to the outside of your property. This provides a visual deterrent showing that you have protected your home or business premises.
If you would like to secure your property and install an intruder system please contact us on 0117 914 1180.
Maintenance and Support: How we help you
At Security Group we offer a range of competitively priced support and maintenance contracts to support your alarm system.
With our intruder alarm systems, we recommend that they are maintained at least once a year. Failure to maintain your system could invalidate any insurance policy you may have on the property, plus can result in higher costs by having to pay non-contract call out fees. During a routine maintenance visit our engineers will check the system and ensure that it is in full working order, and complies with current legislation.
As well as having the annual maintenance visit our experienced engineers are available to provide remote support from our help desk.
Our partners in Intruder Alarms
Orisec
Founded on invention and innovation with a focus on exceptional design and performance, intruder control manufacturer, Orisec has filed in excess of 300 patents, registered designs and trademarks.
Orisec intruder alarm systems are designed and manufactured in the United Kingdom and are only available from professional installers, like Security Group. We have selected Orisec as one of our alarm suppliers because its products are reliable and easy to install and we find its cloud portal and app simple to use while also offering advanced features.
Orisec provides a cloud portal to enable remote maintenance. The advantages it can bring are:
Peace of mind for intruder alarm users
Control of our engineer access to your sites
More efficient use of your staff and time
Maintenance reports are emailed directly to inbox
Key features of the Orisec app:
- Receiving notifications of when alarms are activated which could be for a break-in, fire or flood
- Setting and unsetting your alarm system, which includes full setting or just part-setting the alarm, wherever you are
- Ability to provide reassurance that elderly or younger relatives are safe and well
- Remotely control other systems or devices if connected such as CCTV, gates and lights.
Please contact one of our specialists to find out more about Orisec products and how they can help you.
HKC Security
HKC Security, an Assa Abloy group company, is an Irish-based manufacturer of intruder alarm equipment established over two decades ago to serve the growing needs of the security market.
HKC is the intruder alarm market leader in Ireland and continues to grow in the United Kingdom. The company has become a trusted brand delivering high quality products, which Security Group is proud to install. Its two-way wireless platform offers excellent range and is capable of securing all building types using HKC’s innovative RF Expander architecture.
Why HKC?
- Manufactures wired and wireless solutions for the residential and commercial sectors
- Products include both hybrid and complete wireless control panels, wired and wireless detectors, IP communicators, keypads and sounders
- Superb RF Range
- Excellent Battery Life
- Connected Device Capability
The HKC App, which was redeveloped as a free new app in August 2022, and HKC’s SecureComm Cloud software provide a plug and play solution that allows installers, like Security Group, to offer our customers control of their alarm from any location. The app is available on all smart phones and you can access all the features of the app by entering the user code that you normally tap into your intruder alarm control panel. The cloud software, meanwhile, allows us to deal with issues remotely, although we will always provide an annual maintenance visit and come to your home or business if we need to.
HKC app Key Features:
- Setting and unsetting your alarm system, which includes full setting or just part-setting the alarm, wherever you are
- Receiving notifications of when alarms are activated and receiving a photo with this if the alarm is attached to a camera
- If your alarm system has been integrated with other systems or devices around your home such as heating, lighting or an electric gate you can also turn them on or off or set a time for this (you should seek professional advice to ensure the devices are correctly wired and configured to the HKC control panel to activate this)
- Site settings which controls when you get notifications, such as for alarm activation or if there is a technical fault with the system
- Receive notifications on your smart phone of the changes to the alarm settings
Additional features of the HKC Securecomm2 app:
- Improved user experience thanks to design improvements
- Biometric login option
- Enhanced search function
Please contact one of our specialists to find out more about HKC products and how they can help you.
Frequently Asked Questions
The key benefits of installing an alarm system are that it will protect your property from theft and vandalism; increase the
likelihood of police apprehending criminals; lower your insurance premiums and provide you with peace of mind when you’re away from home or off-site.
An intruder alarm system consists of a series of electrical components that are connected to a property. Via sensors and contacts, they detect movement or the opening of doors and windows, after which a loud alarm is produced to alert those nearby of the unauthorised entry.
Our intruder alarm partners are Orisec and HKC. Both of these are solutions that can only be fitted by professional installers which provides you with confidence that they are reliable.
We have a range of support packages depending on the systems that we have installed and to suit your needs. If you need remote monitoring for your intruder alarm system this is provided 24/7 through our fully compliant alarm receiving centre (ARC) and if you have a support contract with us our engineers are available out of hours in the event of system failures. Many issues can be fixed remotely but we will attend on site where necessary.
Intruder alarms are categorised into 4 different grades, based on their levels of performance (such as functionality, reliability and durability). Security Group can fit either Grade 2 or Grade 3 intruder alarms which are both fully monitored systems and will protect multiple entry points. However, the grade of alarm you require will depend on your risks associated with your property, for example its size, structure and location as well of the and the value of business assets or personal possessions, such as electrical goods and jewellery.
If your property is considered high risk then we will recommend a grade 3 alarm system because we will have assessed that it will be targeted by burglars who are expected to be conversant with the alarm system and have a comprehensive range of tools and portable electronic equipment.
Our security experts will take the time to survey your house or premises to ensure that we can provide a modern alarm system that will meet your needs and the risk level of your property or business. We will show you the benefits of the main systems we install from Orisec or HKC and also discuss your wider security needs where appropriate.
Yes we can maintain Galaxy intruder alarms. However, we can also assess your alarm system and if necessary suggest an upgrade and will show you the benefits of Orisec or HKC alarms.
Yes we can maintain Texecom burglar alarms. However, we can also assess your alarm system and if necessary suggest an upgrade and will show you the benefits of Orisec or HKC alarms.
If you have remote monitoring for your intruder alarm system our fully compliant alarm receiving centre (ARC) will alert you to a fault or security breach very quickly and there will be a police response if you have requested that is necessary. If you have a support contract with Security Group we will take a call in and out of office hours and in many cases we can fix issues remotely. Sounds Commercial have praised our quick response and advice over the telephone that means problems have been solved relatively quickly.
Security Group is registered with a certification body, the SSAIB, which means we are able to obtain a URN from the Police for your premises. We will notify our standards compliant ARC of your URN enabling them to identify your premises if any alarms are triggered. If it is confirmed that the alarm is not false then the ARC can inform the police.
The intruder alarm systems can be manged remotely by us and we can provide quick support if the system fails. Additionally, we can provide remote monitoring through our alarm receiving centre if required.
We know for commercial customers, in particular, the ongoing reliability of their intruder system is paramount and we offer service contracts and ongoing support packages that will suit their ongoing needs. These are available for residential customers too.
If your have remote monitoring, as will likely be required by your insurance company, the ARC will receive an activation signal if your intruder alarm is triggered. This will ensure your designated keyholders, and/or the police if you have requested this, will be alerted within minutes.
Yes we will ensure that system updates and system maintenance are managed, which can largely be carried out remotely but we will attend on site when required. Intruder alarm systems require an annual maintenance visit and we will liaise with the property owner who those who manage the property to ensure this is carried out.
Yes, you can choose to monitor your own burglar alarm system. A self-monitored system usually refers to a security system that’s set up to send notifications or a phone call via a smartphone whenever a security sensor is tripped. However, you need to remember that you will only receive these notifications when connected to the internet.
If you need a fully-monitored system then you need to opt for remote monitoring by an ARC.
By arranging for us to design and intstall an advanced home alarm system you will be able to better protect your property. The HKC and Orisec apps mean you can have greater control over setting the home alarm system too.
There are a number of reasons you might get a false alarm. These include:
Dirty detectors
Poorly maintained or installed detectors
Insects or spiders crawling across detectors
User error
It is always important to keep your detectors clean and well-maintained so any problems with them can be detected. Companies also need to train staff in using the alarm system so they do not trigger false alarms.
Wireless alarms use battery-powered sensors that communicate with a control panel using radio signals. The main benefit of this system is that they are quicker to install as we do not need to run wires around your property. You will need batteries for all components, such as the control panel and all detectors but with modern systems these should last at least five years.
Wired systems, on the other hand, need wires running to each of the detectors to work. They will take longer to install as we take our time to ensure the wires are hidden and properly fitted. You will also need a back-up battery in the main control panel and the external siren battery which will require changing approximately every five years.
Depending on your property you may decide on a hybrid intruder alarm system. For a large building we would recommend a wired system but if you additionally want your intruder alarm system to stretch to outbuildings or wider areas on your system we can extend its range by using wireless detectors so you gain the advantages from both type of system.
If your have remote monitoring, as will likely be required by your insurance company, the ARC will receive an activation signal if your intruder alarm is triggered. This will ensure your designated keyholders, and/or the police if you have requested this, will be alerted within minutes.
Security Group’s address is 2530 Aztec West, Ground Floor, Aztec West, Almondsbury, BS32 4AW and we can be contacted by telephone: 0117 914 1180 or by email: info@securitygroupltd.co.uk.
We operate in South West England focusing on Bristol, Bath, Clevedon, Portishead, Chepstow, Trowbridge the Forest of Dean, and the south Cotswolds. If you are outside this area and are interested in CCTV, intruder alarms or access control then take a look at the website of our parent company, Ecl-ips.
